Empower Your Customers with the WasteHero Customer Portal
Give your customers full control with a self-service solution to manage contracts, tickets, orders, and communications—all from one place.
Automate and Streamline Customer Requests
Automated Workflows & Communication
Easily automate workflows and streamline communication with the WasteHero Customer Portal. Customers can help themselves while you set the level of automation for each request. Fully integrated with the NewWays Platform, the web-based portal works seamlessly on any device.
Effortless Integration Across Platforms
Seamless Integration with WasteHero Modules
The Customer Portal instantly syncs with the NewWays Platform and all WasteHero modules, ensuring your data is always up to date. It can also integrate smoothly with third-party administrative systems, creating a powerful, unified solution.
Easy & Secure Access
Provide customers with secure, 24/7 self-service access using personal reliable authentication. They can easily manage orders, select services, and complete tasks online—whenever it suits them.
Instant Overview
Customers can quickly view their agreements, order status, and invoices in one intuitive dashboard, giving them instant clarity and control over their waste management services.
Efficient Case Management
Eliminate administrative burden with automated handling of all self-service orders. Present customers only with relevant options, minimizing errors and ensuring smooth case management.
Flexible Payment
Enable customers to easily manage their payments through the portal, with secure log-in and flexible payment methods. Tailored to their preferences, your customers get the convenience of full control over their services.
